IT Applications

Download the app and start loading your navegante pass on your mobile phone


Using the CARRISway app, you can load your navegante pass (chip card) more easily and quickly.

The app is available for Android and iOS smartphones with compatible NFC technology.

All you have to do is hold the navegante card against the back of your mobile phone and click on “Start Reading”. Following the steps indicated in the app, you can choose the transport ticket you want to load and successfully complete the operation.

At the end, get proof of loading and you’re ready to travel!

Here's how to use the CARRISway app


Transport tickets that you can load onto your Navegante card via the CARRISway app
  • Metropolitan Navegante
    Municipal Navegante (Lisboa, Almada, Amadora, Loures, Odivelas and Oeiras)
  • 4_18/ Sub23
  • Former Combatant
  • Social +
  • Navegante 65
  • Family Navegante (only loads vouchers)
  • Senior citizen’s and Retirees/Pensioner’s urban Navegante (also loads the free ones)
  • Local Route Pass
  • Zapping


For any questions or clarifications, please contact us at

"CARRIS WI-FI" is available with free access and without a password. It is only necessary to accept the Terms and Conditions of Use.

Step by step access to WI-FI CARRIS network


1. Search the network



2. Confirm the network connection


3. Accept the terms and conditions


4. Navigate without limits


Doubts or anomalies:

If you have any question related to our wi-fi service, please send us an email to

In the APP you can find real-time information about routes, careers, waiting times and the nearest stops:


  • Planning a trip - Don’t know how to get from one point to another? You just need to tell your destination.
  • Favorites - Save the stops and careers you use the most to easily know how much time is left for the next bus. You can also save your home address, work and planned trips.
  • Next buses - Find out how much time is left for the next bus in real time.
  • Careers - Access the list of careers and their stops.



Download Android >>

Download iOS >>

This service allows you to know how long it takes for a bus or tram to reach the stop.
In order to ensure the operation of this service, systematic maintenance is carried out and there may be brief interruptions of this service on occasion.
If necessary, use the CARRIS APP or contact us.

To receive the information by SMS:

Type "C (espaço) Código de Paragem" and send to 3599 *

To receive the information by e-mail: 

Write an email with the subject "C (espaço) Código de Paragem" and send it to 

* SMS cost: CARRIS has no liability whatsoever for the cost of access to the service. Access to the service follows the conditions of the tariff plan contracted by the user with his mobile operator.

Check the Stop Code on the stop plates