Discounts

Children aged up to 3 can travel on CARRIS free of charge. No Lisboa VIVA card is necessary. If proof is required, just show the child's identification document.

Primary and Secondary school students aged from 13 to 18 (inclusive) and that are not covered by the school transport service established in Article 2 of Decree-Law No. 299/84, of 5 September, with the following benefits:

Bracket A: Students falling under Bracket “A” of the School Social Action scheme have a 60% discount on the normal pass price.

Bracket B: All students not falling under the School Social Action scheme have a 25% discount on the normal pass price.

• Get a 4_18 Declaration of Enrolment from the school, proving the student's enrolment and stating expressly that they are not covered by the school transport scheme established by Decree-Law No. 299/84, of 5 September. This should also state if the student is a beneficiary of the School Social Action scheme or not and, if they are, the bracket they fall under;
  • The declaration issued by the educational establishment may be in a different format than the approved one, provided that it contains all the information provided for in the registration declaration published in the legislation in force;
  • The declaration of the educational establishment where the student is enrolled, can have digital signature and access to the document can be done through link/ via digital platform.

• Present the identification document;

• Fill in the application form available at the customer support offices of the transport companies, where applicable, and request access to the discount;

For users aged under 16, the Card Application Form must be filled in and signed by the legal representative, who must submit their own identification documents also, as well as those of the person represented, and the document proving their capacity as legal representative.

If the cardholder is aged under 16, an identification document stating the parent's names will be sufficient.

The card is valid for maximum periods of 4 years, up to the end of the month when the student reaches the age of 19.

At the beginning of each school year, a new declaration from the school must be submitted to the transport operator so that the student will again be entitled to the discounts offered by the 4_18 pass.

For further information and the legal framework, please go to the IMT website.

For over 65s who have a valid Lisboa VIVA card with a senior citizen (or + 65) profile.

Go to a CARRIS Shop: Santo Amaro, Arco do Cego or Saldanha and hand in your Lisboa VIVA card or the following documents:

• Completed application form (the application is handed in at the operator's point of sale).
  
  
• Citizen's Card, Passport or Residence Permit.
  
  
• Recent, original, colour passport photo, with a plain background, head uncovered and without dark glasses – except in specific situations that have been duly substantiated.

Retirees and pensioners whose household income is less than or equal to the minimum national wage.

Go to a CARRIS Shop: Santo Amaro, Arco do Cego or Saldanha and hand in your Lisboa VIVA card or the following documents:

• Completed application form;
  
  
• Citizen's Card, Passport or Residence Permit;
  
  
• Recent, original, colour passport photo, with a plain background, head uncovered and without dark glasses – except in specific situations that have been duly; substantiated;
  
  
• Special form with the composition of the household from the Parish Council of the area of residence;
  
  
• Special form with the total amount of the household income, duly substantiated by the tax office (this amount can also be substantiated via a copy of the IRS tax return or a separate declaration from the tax office). The annual income of the household must be less than or equal to the monthly minimum wage multiplied by 14;

• Original and photocopy of the document proving the retirement or pension value, issued by Caixa Geral de Aposentações or Caixa Nacional de Pensões.

The Social+ discount is for households proven to be low income.

Assessing entitlement to the Social+ pass: To find out if you're entitled to a Social + pass, go to a CARRIS Shop in Santo Amaro, Arco do Cego or Saldanha.

Getting your first Social+ card: request a Lisboa Viva card and hand in the documents required.

Renewing your Social + card: hand in your Lisboa VIVA card and the documents required.

All the documents submitted must have been issued in the 15 days prior to applying for the Social+ pass.

The original documents must always be presented.

There are two benefit brackets, a reduction of 50% (Bracket A) or a reduction of 25% (Bracket B) on the normal prices currently in force.

See the following table to find out which documents you need to present, according to the Bracket you fall under.

In order to calculate the average monthly income of the household, the following categories of income are deemed relevant:

• Gross value of income from work;
• Gross value of income from pensions;
• Gross value of social payments made by the Ministry of Labour, Solidarity and Social Security Services and Bodies;

All other gross income earned by the household.

The average monthly income per member of the household is calculated using the following formula:

The following table shows the values for 2020, with examples of different ways for determining income per household, with up to 6 dependents:

Note:

The household is composed of taxable persons and dependents. The identification and TIN of the taxable persons and the composition of the household must be made in the IRS Model 3 Declaration.

The Family Navegante is a fixed monthly pass purchased by one of the members of the household and loaded on all the Lisboa VIVA cards for that household.

Geographical validity

It is valid on any route, on all regular public transport service operators in a single municipality (Family Municipal Navegante) or in all 18 municipalities in the AML (Family Metropolitan Navegante).

Who may request

It is valid for previously defined households with proven residence in one of the 18 municipalities in the Lisbon Metropolitan Area and consisting of 3 or more members aged over 13.

For access to the Family Navegante Pass, the applicant, the head of the household, and the following people are considered to be part of the same household:

a) Spouse, or unmarried partner of more than two years;

b) Direct relatives and similar (grandfather, grandmother, father, mother, father-in-law, mother-in-law, children, grandchildren…), of the head of the household, or their unmarried partner of more than two years;

c) Adopted children and guardians of the head of the household or their unmarried partner, as well as minors entrusted to them by a legal or administrative decision made by the legally competent bodies or services.

How to obtain

The applicant must go to the offices of one of the regular public transport service operators (for CARRIS, at Santo Amaro, Arco Cego and Saldanha) and hand in the following documents for themselves and the members of their household, according to the characteristics of each household.

• Application Form »»
• Declaration of Representation »»
• Other documents to be handed in according to the characteristics of each household and as shown in the following table:

If the Tax Authority (AT) has insufficient information or no information, other means of confirming the members of the household may be required before the application is accepted.

Renew

The creation of the household is valid for one year. Before this deadline expires, the responsible applicant must request the renewal in order to continue to load the Family Navegante pass.
In order to renew, the elements should maintain the conditions of the aggregate that allowed their creation, proven by the delivery of all the necessary documentation.

Once the household has been created, just load the Lisboa VIVA cards for each member of the household each month.

Changes can be made to the household (add, remove or update members).

For further information, please go to the AML website »»