BETA VERSION

Discounts

Children

Children aged up to 3 can travel on CARRIS free of charge. No Lisboa VIVA card is necessary. If proof is required, just show the child's identification document.

Children aged between 4 and 12 are entitled to free transport on CARRIS in the entire AML, provided they have a Lisboa VIVA card with a Child Profile or a Metropolitan Navegante 12.

Validity

The Child Profile is valid up to the end of the month when the child reaches the age of 13. In the month when the child reaches the age of 13, the Child Profile on the Lisboa VIVA card automatically changes to a Normal Profile, but continues to be valid (see renewal date on the card).

The School Navegante is for all children enrolled in primary schools in the Lisbon City school network, whether public or private, and allows them to access the collective public transport network in the 18 municipalities in the AML, free of charge, until they reach the age of 13.

 

After the age of 13, students can keep their School Navegante card until 9th year. This can be loaded with the required ticket and is considered to be the equivalent of a 4_18 card, with discounts from 25%.

How to get it

At the beginning of each school cycle (1st, 5th and 7th years), the School Navegante card is requested at the time of enrolment, using a special form for this purpose.

 

In other school years, parents or guardians should make the request to the schools, which centralise the requests from interested students.

 

The card can be picked up at the school itself or the main school in the school group where the student is enrolled.

 

The School Navegante card can only be obtained through the member schools, public or private.

Price

The first card is issued free of charge.


If the card is lost, go to the Carris Shop in Arco Cego, Santo Amaro or Saldanha and request another card (€5.30).


If the card stops working: while it is still valid and this is not due to misuse of the card, go to the school office and ask for a replacement.


For further information on the School Navegante card, please see the Lisbon Municipal Council page.

Students

Primary and Secondary school students aged from 13 to 18 (inclusive) and that are not covered by the school transport service established in Article 2 of Decree-Law No. 299/84, of 5 September, with the following benefits:

 

Bracket A: Students falling under Bracket “A” of the School Social Action scheme have a 60% discount on the normal pass price.

 

Bracket B: All students not falling under the School Social Action scheme have a 25% discount on the normal pass price.

How to get it
  • Get a 4_18 Declaration of Enrolment from the school, proving the student's enrolment and stating expressly that they are not covered by the school transport scheme established by Decree-Law No. 299/84, of 5 September. This should also state if the student is a beneficiary of the School Social Action scheme or not and, if they are, the bracket they fall under;

 

  • Present the identification document;

 

  • Fill in the application form available at the customer support offices of the transport companies, where applicable, and request access to the discount;


For users aged under 16, the Card Application Form must be filled in and signed by the legal representative, who must submit their own identification documents also, as well as those of the person represented, and the document proving their capacity as legal representative.


If the cardholder is aged under 16, an identification document stating the parent's names will be sufficient.

Card validity

The card is valid for maximum periods of 4 years, up to the end of the month when the student reaches the age of 19.

 

At the beginning of each school year, a new declaration from the school must be submitted to the transport operator so that the student will again be entitled to the discounts offered by the 4_18 pass.

 

For further information and the legal framework, please go to the IMT website.

Third-level students aged up to 23, inclusive, and third-level students enrolled in Medicine and Architecture courses, aged up to 24 (inclusive), with the following discounts:

 

Bracket A: Students who are beneficiaries of the Third-level School Social Action scheme, a 60% discount on the price of the pass.

 

Bracket B: All university students that are not beneficiaries of the Third-level School Social Action scheme have a 25% discount on the normal pass price.

How to get it

To get this, you must present the following documents:

  • Get an Under-23 Declaration of Enrolment from the higher education institute proving the student's enrolment and stating if they are beneficiaries of the Third-level School Social Action scheme or not;

  • Present the identification document;

  • Fill in the application form available at the customer support offices of the transport companies, where applicable, and request access to the discount;

 

At the beginning of each school year, a new declaration from the higher education institute must be submitted to the transport operator so that the student will again be entitled to the discounts offered by the Under-23 pass.

 

For further information and the legal framework, please go to the IMT website.

For over 65s who have a valid Lisboa VIVA card with a senior citizen (or + 65) profile.

How to get it

Go to a CARRIS Shop: Santo Amaro, Arco do Cego or Saldanha and hand in your Lisboa VIVA card or the following documents:

 

  • Completed application form (the application is handed in at the operator's point of sale).

  • Citizen's Card, Passport or Residence Permit.

  • Recent, original, colour passport photo, with a plain background, head uncovered and without dark glasses – except in specific situations that have been duly substantiated.

Retirees and pensioners whose household income is less than or equal to the minimum national wage.

How to get it

Go to a CARRIS Shop: Santo Amaro, Arco do Cego or Saldanha and hand in your Lisboa VIVA card or the following documents:

  • Completed application form;

  • Citizen's Card, Passport or Residence Permit;

  • Recent, original, colour passport photo, with a plain background, head uncovered and without dark glasses – except in specific situations that have been duly; substantiated;

  • Special form with the composition of the household from the Parish Council of the area of residence;

  • Special form with the total amount of the household income, duly substantiated by the tax office (this amount can also be substantiated via a copy of the IRS tax return or a separate declaration from the tax office). The annual income of the household must be less than or equal to the monthly minimum wage multiplied by 14;

 

  • Original and photocopy of the document proving the retirement or pension value, issued by Caixa Geral de Aposentações or Caixa Nacional de Pensões.

The Social+ discount is for households proven to be low income.

 

Assessing entitlement to the Social+ pass: To find out if you're entitled to a Social + pass, go to a CARRIS Shop in Santo Amaro, Arco do Cego or Saldanha.

 

Getting your first Social+ card: request a Lisboa Viva card and hand in the documents required.

 

Renewing your Social + card: hand in your Lisboa VIVA card and the documents required.

 

Documents required
  1. 1. Correctly completed Social+ pass application form [Download] >>
  2. 2. The original and a copy of one of these documents: Citizen's Card, Identity Card, Passport or Residence Permit (etc.)
  3. 3. Copy of Tax Identification Card
  4. 4. Documents regarding Bracket A or B (where applicable)

All the documents submitted must have been issued in the 15 days prior to applying for the Social+ pass.

 

The original documents must always be presented.

 

There are two benefit brackets, a reduction of 50% (Bracket A) or a reduction of 25% (Bracket B) on the normal prices currently in force.

 

See the following table to find out which documents you need to present, according to the Bracket you fall under.

Bracket A - Specific documents

To whom it applies

Documents required

Household/Individual

Validity

Beneficiaries of the social supplement for the elderly

Declaration by the District Centre of the Social Security Office identifying the household members benefiting from this benefit

Household (benefit for the elderly and partner)

12 months

Recipients of social income

Declaration by the District Centre of the Social Security Office identifying the household members benefiting from this benefit

Household

12 months

Bracket B - Specific documents

To whom it applies

Documents required

Household/Individual

Validity

Retired persons and pensioners

in retirement of 1,2xIAS or less(Index of Social Support)

Tax returns declaration + Settlement note

or

annual tax exemption statement issued by the services and entities of the Ministry of Labor Solidarity and Social Security or General Pension Fund

Individual

12 months

People in receipt of unemployment benefit,
or unemployment benefit with
a monthly value of 1,2xIAS or less
(Index of Social Support)

Statement of the award of the allowance with reference to the value of the benefit, issued by the Services and Entities of the Ministry of Labour Solidarity and Social Security

Individual

6 months

Households with gross monthly income
per item of 1,2xIAS or less
(Social Support Index) and
the applicant’s household has several
income categories

Tax returns declaration + liquidation note

or

Statement of exemption from the income tax return of the taxable person in the household + Social Security Statement identifying the household of the claimant, certifying the status of the claimant and the value of the social benefits

Household

12 months

Calculation of the Average Monthly Income of the Household

In order to calculate the average monthly income of the household, the following categories of income are deemed relevant:

 

  • Gross value of income from work;
  • Gross value of income from pensions;
  • Gross value of social payments made by the Ministry of Labour, Solidarity and Social Security Services and Bodies;

 

All other gross income earned by the household.

 

The average monthly income per member of the household is calculated using the following formula:

 

formulaSocial+

 

The following table shows the values for 2020, with examples of different ways for determining income per household, with up to 6 dependents:

Household

Number of Taxable Persons

 

Household

Number of dependents

 

Maximum annual

yield values

Maximum monthly

yield values

1

0

7371,98€

526,57€

1

1

9214,98€

658,21€

1

2

11.057,97€

789,86€

1

3

12.900,97€

921,50€

1

4

14.743,96€

1.053,14€

1

5

16.586,96€

1.184,78€

1

6

18.429,95€

1.316,43€

2

0

14.743,96€

1.053,14€

2

1

16.586,96€

1.184,78€

2

2

18.429,95€

1.316,43€

2

3

20.272,95€

1.448,07€

2

4

22.115,94€

1.579,71€

2

5

23.958,94€

1.711,35€

2

6

25.801,93€

1.843,00€

Note:

The household is composed of taxable persons and dependents. The identification and TIN of the taxable persons and the composition of the household must be made in the IRS Model 3 Declaration.

The Family Navegante is a fixed monthly pass purchased by one of the members of the household and loaded on all the Lisboa VIVA cards for that household.

 

Geographical validity

It is valid on any route, on all regular public transport service operators in a single municipality (Family Municipal Navegante) or in all 18 municipalities in the AML (Family Metropolitan Navegante).

 

Who may request

It is valid for previously defined households with proven residence in one of the 18 municipalities in the Lisbon Metropolitan Area and consisting of 3 or more members aged over 13.

 

For access to the Family Navegante Pass, the applicant, the head of the household, and the following people are considered to be part of the same household:

a) Spouse, or unmarried partner of more than two years;

b) Direct relatives and similar (grandfather, grandmother, father, mother, father-in-law, mother-in-law, children, grandchildren…), of the head of the household, or their unmarried partner of more than two years;

c) Adopted children and guardians of the head of the household or their unmarried partner, as well as minors entrusted to them by a legal or administrative decision made by the legally competent bodies or services.

 

How to obtain

The applicant must go to the offices of one of the regular public transport service operators (for CARRIS, at Santo Amaro, Arco Cego and Saldanha) and hand in the following documents for themselves and the members of their household, according to the characteristics of each household.

 

Tax return

Household

Documentation to be submitted

If you fill tax returns

With children

AT proof of the composition of household, with address

OR

AT proof of composition of household, no address + AT tax domicile certificate for each household element

OR

AT tax domicile certificate for each household item + Tax returns cover sheet of household items

If you fill tax returns

With children and ascendants;

Only with ascendants;

With direct guardians (grandparents and grandchildren); With other guardians.

AT tax domicile certificate for each household item + Tax returns cover sheet, household items

If you don´t fill tax returns

With children

AT proof of the composition of household, with address

OR

AT proof of composition of household, no address + AT tax domicile certificate for each household element

OR

Tax Domicile Certificate for each household element + Tax Waiver Declaration + Citizen Card Copy

If you don´t fill tax returns

With children and ascendants

AT proof of the composition of the household, with address + Tax domicile certificate for each household element + Declaration of remission of delivery of the tax returns declaration + Copy of the Citizen’s Card

OR

AT proof of household composition Family, no address + Tax domicile certificate for each household element + Declaration of remission of delivery of tax returns declaration + Copy of Citizen’s Card

If you don´t fill tax returns

Only with ascendants

Tax Domicile Certificate for each household element + Tax Waiver Declaration + Citizen Card Copy

If you don´t fill tax returns

With direct guardians (grandparents and grandchildren)

Tax Domicile Certificate for each household element + Declaration of tax return waiver + Copy of Citizen Card + Certificate of Civil Registration

If you don´t fill tax returns

With other guardians

Tax Domicile Certificate for each household element + Declaration of tax returns waiver + Copy of Citizen Card + Certificate of Civil Registration

If the Tax Authority (AT) has insufficient information or no information, other means of confirming the members of the household may be required before the application is accepted.

 

Renew

The creation of the household is valid for one year. Before this deadline expires, the responsible applicant must request the renewal in order to continue to load the Family Navegante pass.
In order to renew, the elements should maintain the conditions of the aggregate that allowed their creation, proven by the delivery of all the necessary documentation.

 

Once the household has been created, just load the Lisboa VIVA cards for each member of the household each month.

 

Changes can be made to the household (add, remove or update members).

 

For further information, please go to the AML website »»