Discounts
Students
Free for Students with fiscal domicile in Lisbon
Students aged 13-18 years and university students up to 23 or 24 years (Courses in Medicine and Architecture), beneficiaries of the 4-18 and sub23 pass and with fiscal domicile in Lisbon.
The loss of eligibility of the gratuity shall be reported by the beneficiary in the Customer Support Office of the participating Operators.
Make an initial application to the Customer Service Office of the operators in which the securities are valid by delivering/presenting, annually, the following documentation:
- Valid personalized Lisbon VIVA/ navegante card
If the customer already has personalized navigator card/ Lisboa Viva, this profile is updated on the customer card. Otherwise, it may be requested at this stage the issuance of a new card, with the delivery of the usual navigating card request (normal mode) or carried out in store in the "Pass in 15 minutes" strand, and the cost of it will be borne by the customer.
- Present personalized Lisboa Viva/navegante Card with valid 4-18 /sub23 profile;
- Present a Citizen’s Card or other equivalent valid document;
- Provide proof of registration 4_18/sub23, depending on the customer’s profile;
- Deliver Tax Domicile Certificate (taken from the Finance website).
After completing the steps mentioned, simply upload the title Navegante Lisboa 4-18/sub23 step (A) or (B), monthly, in a CARRIS Store or Kiosk, Payshop or at the ATM*.
The title Navegante Lisboa 4-18/sub23 (A) or (B) is valid from the first to the last day of each month, only for trips in the municipality of Lisbon in the urban network of Carris, Metro, CP and Fertagus.
It is not possible, within the scope of gratuity, to upgrade to other titles of metropolitan coverage.
*Only available for recharging. The first recharge can only be done in a Shop or Kiosk.
See more information on this topic at https://www.lisboa.pt/transportes-publicos-gratuitos
Primary and Secondary School - 4_18 pass
Primary and Secondary school students aged from 13 to 18 (inclusive) and that are not covered by the school transport service established in Article 2 of Decree-Law No. 299/84, of 5 September, with the following benefits:
Bracket A: Students falling under Bracket “A” of the School Social Action scheme have a 60% discount on the normal pass price.
Bracket B: All students not falling under the School Social Action scheme have a 25% discount on the normal pass price.
- Get a 4_18 Declaration of Enrolment from the school, proving the student's enrolment and stating expressly that they are not covered by the school transport scheme established by Decree-Law No. 299/84, of 5 September. This should also state if the student is a beneficiary of the School Social Action scheme or not and, if they are, the bracket they fall under;
- The declaration issued by the educational establishment may be in a different format than the approved one, provided that it contains all the information provided for in the registration declaration published in the legislation in force;
- The declaration of the educational establishment where the student is enrolled, can have digital signature and access to the document can be done through link/ via digital platform.
- Present the identification document;
- Fill in the application form available at the customer support offices of the transport companies, where applicable, and request access to the discount;
For users aged under 16, the Card Application Form must be filled in and signed by the legal representative, who must submit their own identification documents also, as well as those of the person represented, and the document proving their capacity as legal representative.
If the cardholder is aged under 16, an identification document stating the parent's names will be sufficient.
The card is valid for maximum periods of 4 years, up to the end of the month when the student reaches the age of 19.
At the beginning of each school year, a new declaration from the school must be submitted to the transport operator so that the student will again be entitled to the discounts offered by the 4_18 pass.
For further information and the legal framework, please go to the IMT website.
Higher Education - Under-23 pass
Third-level students aged up to 23, inclusive, and third-level students enrolled in Medicine and Architecture courses, aged up to 24 (inclusive), with the following discounts:
Bracket A: Students who are beneficiaries of the Third-level School Social Action scheme, a 60% discount on the price of the pass.
Bracket B: All university students that are not beneficiaries of the Third-level School Social Action scheme have a 25% discount on the normal pass price.
To get this, you must present the following documents:
- Get an Under-23 Declaration of Enrolment from the higher education institute proving the student's enrolment and stating if they are beneficiaries of the Third-level School Social Action scheme or not;
- The declaration issued by the educational establishment may be in a different format than the approved one, provided that it contains all the information provided for in the registration declaration published in the legislation in force;
- The declaration of the educational establishment where the student is enrolled, can have digital signature and access to the document can be done through link/ via digital platform.
- Present the identification document;
- Fill in the application form available at the customer support offices of the transport companies, where applicable, and request access to the discount;
At the beginning of each school year, a new declaration from the higher education institute must be submitted to the transport operator so that the student will again be entitled to the discounts offered by the Under-23 pass.
For further information and the legal framework, please go to the IMT website.
+ 65
Free for + 65 Years with tax domicile in Lisbon
Over 65 years with fiscal domicile in Lisbon.
The loss of eligibility of the gratuity must be reported by the beneficiary in the CARRIS Shops or in the Customer Support Offices of the other Operators.
Make an initial adhesion in the CARRIS Shops, or in the Customer Support Offices of the other Operators, in which the titles are valid delivering/presenting, annually, the following documentation:
- Valid personalized Lisboa VIVA/ navegante card
If the customer already has personalized navegant card/ Lisboa Viva card, this profile is updated on the customer card. Otherwise, it may be requested at this stage the issuance of a new card, with the delivery of the usual navigating card request (normal mode) or carried out in store in the "Pass in 15 minutes" strand, and the cost of it will be borne by the customer.
- Present personalized Lisboa Viva/navegante Card with third age profile;
- Present Citizen Card or other equivalent valid document;
- Deliver tax domicile certificate (taken from the Finance website).
After completing the steps mentioned, simply upload the title Urban Navegante, third age, monthly, in a CARRIS Store or Kiosk, Payshopor at the ATM*.
The title Urban Navegant thrid age is valid for 30 consecutive days, from the date of loading, so the new loading must be done before the end of the validity period of the title previously loaded.
It is valid in the urban network of CARRIS and Metro, within the Municipality of Lisbon, and in the CP to Benfica (Sintra Line), Belém (Cascais Line), and Moscavide (Azambuja Line). It does not include the crossing of the 25 de Abril Bridge. It is not possible, within the scope of gratuity, to upgrade to other titles of metropolitan coverage.
*Only available for recharging. The first recharge can only be done in a Shop or Kiosk.
See more information on this topic at https://www.lisboa.pt/transportes-publicos-gratuitos
+ 65 Years without fiscal domicile in Lisbon
For over 65s who have a valid Lisboa VIVA card with a senior citizen (or + 65) profile.
Go to a CARRIS Shop: Santo Amaro, Arco do Cego or Saldanha and hand in your Lisboa VIVA card or the following documents:
- Completed application form (the application is handed in at the operator's point of sale).
- Citizen's Card, Passport or Residence Permit.
- Recent, original, colour passport photo, with a plain background, head uncovered and without dark glasses – except in specific situations that have been duly substantiated.
Adhesion to the 3rd age profile can be done 30 days before the date on which you turn 65.
Children
Aged up to 3 (included)
Children aged up to 3 can travel on CARRIS free of charge. No Lisboa VIVA/ Navegante card is necessary. If proof is required, just show the child's identification document.
From 4 to 12 (included)
Children aged between 4 and 12 are entitled to free transport on CARRIS in the entire AML, provided they have a Lisboa VIVA/ Navegante card with a Child Profile or a Metropolitan Navegante 12.
Adhesion to the child profile can be done 30 days before the date on which the child turns 4 years old.
The Child Profile is valid up to the end of the month when the child reaches the age of 13. In the month when the child reaches the age of 13, the Child Profile on the Lisboa VIVA/ Navegante card automatically changes to a Normal Profile, but continues to be valid (see renewal date on the card).
School Navegante
School Navegante is a transport title that allows all children who attend the 1st, 2nd and 3rd cycles of basic education in a school network of the city of Lisbon, public or private, access to the public transport network of the 18 municipalities of AML, free of charge, until they are 13 years old.
From the age of 13 you can keep the School Navegante card until the 9th year of schooling, which you can charge with the desired transport title, being the same equated to a card with profile 4_18, with discounts from 25%.
First issue of the School Navegante card must be requested by parents and guardians at https://www.lisboa.pt/cidade/mobilidade/cartao-navegante-escola.
The cards will then be delivered to the respective School Grouping Directions to be delivered to the respective students.
The first issue of the card is completely free of charge.
In case of loss, you should go to the CARRIS Shops of Arco Cego, Santo Amaro or Saldanha and request a 2nd way of the card (it will cost 5,30€).
If the card ceases to function and if this anomaly is not due to misuse of the card, you should go to the school registry and ask for it to be replaced.
Retirees and Pensioners
Retirees and pensioners whose household income is less than or equal to the minimum national wage.
Go to a CARRIS Shop (Santo Amaro, Arco do Cego or Saldanha) and present a valid Lisboa VIVA/ Navegante Card and the documentation below.
- Printed form completed, obtained in a CARRIS Store or downloading here, contemplating:
- confirmation of the composition of the household by the Parish Council of the residence;
- Confirmation of the value of household income by the respective Tax Office (this value may also be evidenced by a copy of the IRS statement or a separate statement of the Tax Office). the annual household income must be equal to or less than the minimum monthly wage, multiplied by 14;
- Presentation of the Citizen’s Card or Passport or Residence Permit;
- Original and photocopy of the proof of pension or pension value, issued by the General Pension Fund or National Pension Fund.
Social +
The Social+ discount is for households proven to be low income.
Assessing entitlement to the Social+ pass: To find out if you're entitled to a Social + pass, go to a CARRIS Shop in Santo Amaro, Arco do Cego or Saldanha.
Getting your first Social+ card: request a Lisboa Viva/ Navegante card and hand in the documents required.
Renewing your Social + card: hand in your Lisboa VIVA/ Navegante card and the documents required.
- 1. Correctly completed Social+ pass application form [Download] >>
- 2. The original and a copy of one of these documents: Citizen's Card, Identity Card, Passport or Residence Permit (etc.)
- 3. Copy of Tax Identification Card
- 4. Documents regarding Bracket A or B (where applicable)
All the documents submitted must have been issued in the 15 days prior to applying for the Social+ pass.
The original documents must always be presented.
There are two benefit brackets, a reduction of 50% (Bracket A) or a reduction of 25% (Bracket B) on the normal prices currently in force.
See the following table to find out which documents you need to present, according to the Bracket you fall under.
|
To whom it applies |
Documents required |
Household/Individual |
Validity |
|---|---|---|---|
|
Beneficiaries of the social supplement for the elderly |
Declaration by the District Centre of the Social Security Office identifying the household members benefiting from this benefit |
Household (benefit for the elderly and partner) |
12 months |
|
Recipients of social income |
Declaration by the District Centre of the Social Security Office identifying the household members benefiting from this benefit |
Household |
12 months |
|
To whom it applies |
Documents required |
Household/Individual |
Validity |
|---|---|---|---|
|
Retired persons and pensioners in retirement of 1,2xIAS or less(Index of Social Support) |
Tax returns declaration + Settlement note or annual tax exemption statement issued by the services and entities of the Ministry of Labor Solidarity and Social Security or General Pension Fund |
Individual |
12 months |
|
People in receipt of unemployment benefit, |
Statement of the award of the allowance with reference to the value of the benefit, issued by the Services and Entities of the Ministry of Labour Solidarity and Social Security |
Individual |
6 months |
|
Households with gross monthly income |
Tax returns declaration + liquidation note or Statement of exemption from the income tax return of the taxable person in the household + Social Security Statement identifying the household of the claimant, certifying the status of the claimant and the value of the social benefits |
Household |
12 months |
In order to calculate the average monthly income of the household, the following categories of income are deemed relevant:
- Gross value of income from work;
- Gross value of income from pensions;
- Gross value of social payments made by the Ministry of Labour, Solidarity and Social Security Services and Bodies;
All other gross income earned by the household.
The average monthly income per member of the household is calculated using the following formula:
The following table shows the values for 2022, with examples of different ways for determining income per household, with up to 6 dependents:
|
Household Number of Taxable Persons
|
Household Number of dependents
|
Maximum annual yield values |
Maximum monthly yield values |
|---|---|---|---|
|
1 |
0 |
8 071,28 € |
576,52 € |
|
1 |
1 |
10 089,10 € |
720,65 € |
|
1 |
2 |
12 106,92 € |
864,78 € |
|
1 |
3 |
14 124,74 € |
1 008,91 € |
|
1 |
4 |
16 142,56 € |
1 153,04 € |
|
1 |
5 |
18 160,38 € |
1 297,17 € |
|
1 |
6 |
20 178,20 € |
1 441,30 € |
|
2 |
0 |
16 142,56 € |
1 153,04 € |
|
2 |
1 |
18 160,38 € |
1 297,17 € |
|
2 |
2 |
20 178,20 € |
1 441,30 € |
|
2 |
3 |
22 196,02 € |
1 585,43 € |
|
2 |
4 |
24 213,84 € |
1 729,56 € |
|
2 |
5 |
26 231,66 € |
1 873,69 € |
|
2 |
6 |
28 249,48 € |
2 017,82 € |
Note:
The household is composed of taxable persons and dependents. The identification and TIN of the taxable persons and the composition of the household must be made in the IRS Model 3 Declaration.
Families
The Family Navegante is a fixed monthly pass purchased by one of the members of the household and loaded on all the Lisboa VIVA/ Navegante cards for that household.
Geographical validity
It is valid on any route, on all regular public transport service operators in a single municipality (Family Municipal Navegante) or in all 18 municipalities in the AML (Family Metropolitan Navegante).
Who may request
It is valid for previously defined households with proven residence in one of the 18 municipalities in the Lisbon Metropolitan Area and consisting of 3 or more members.
For access to the Family Navegante Pass, the applicant, the head of the household, and the following people are considered to be part of the same household:
a) Spouse, or unmarried partner of more than two years;
b) Direct relatives and similar (grandfather, grandmother, father, mother, father-in-law, mother-in-law, children, grandchildren…), of the head of the household, or their unmarried partner of more than two years;
c) Adopted children and guardians of the head of the household or their unmarried partner, as well as minors entrusted to them by a legal or administrative decision made by the legally competent bodies or services.
How to obtain
The applicant must go to the offices of one of the regular public transport service operators (for CARRIS, at Santo Amaro, Arco Cego and Saldanha) and hand in the following documents for themselves and the members of their household, according to the characteristics of each household.
- Application Form »»
- Declaration of Representation »»
- Other documents to be handed in according to the characteristics of each household and as shown in the following table:
|
Tax return |
Household |
Documentation to be submitted |
|---|---|---|
|
If you fill tax returns |
With children |
AT proof of composition of household (including head of household) + AT tax domicile certificate for each household element (including head of household) OR AT tax domicile certificate for each household item (including head of household) + Tax returns cover sheet of household items |
|
If you fill tax returns |
With children and ascendants; Only with ascendants; With direct guardians (grandparents and grandchildren); With other guardians. |
AT tax domicile certificate for each household item (including head of household) + Tax returns cover sheet, household items |
|
If you don´t fill tax returns |
With children |
AT proof of composition of household (including head of household) + AT tax domicile certificate for each household element (including head of household) OR Tax Domicile Certificate for each household element (including head of household) + Tax Waiver Declaration + Citizen Card Copy |
|
If you don´t fill tax returns |
With children and ascendants |
AT proof of the composition of the household (including head of household) + Tax domicile certificate for each household element (including head of household) + Declaration of remission of delivery of the tax returns declaration + Copy of the Citizen’s Card |
|
If you don´t fill tax returns |
Only with ascendants |
Tax Domicile Certificate for each household element (including head of household) + Tax Waiver Declaration + Citizen Card Copy |
|
If you don´t fill tax returns |
With direct guardians (grandparents and grandchildren) |
Tax Domicile Certificate for each household element (including head of household) + Declaration of tax return waiver + Copy of Citizen Card + Certificate of Civil Registration |
|
If you don´t fill tax returns |
With other guardians |
Tax Domicile Certificate for each household element (including head of household) + Declaration of tax returns waiver + Copy of Citizen Card + Certificate of Civil Registration |
If the Tax Authority (AT) has insufficient information or no information, other means of confirming the members of the household may be required before the application is accepted.
Renew
The creation of the household is valid for one year. Before this deadline expires, the responsible applicant must request the renewal in order to continue to load the Family Navegante pass.
In order to renew, the elements should maintain the conditions of the aggregate that allowed their creation, proven by the delivery of all the necessary documentation.
Once the household has been created, just load the Lisboa VIVA/ Navegante cards for each member of the household each month.
