BETA VERSION

Discounts

Children

Children aged up to 3 can travel on CARRIS free of charge. No Lisboa VIVA card is necessary. If proof is required, just show the child's identification document.

Children aged between 4 and 12 are entitled to free transport on CARRIS in the entire AML, provided they have a Lisboa VIVA card with a Child Profile or a Metropolitan Navegante 12.

Validity

The Child Profile is valid up to the end of the month when the child reaches the age of 13. In the month when the child reaches the age of 13, the Child Profile on the Lisboa VIVA card automatically changes to a Normal Profile, but continues to be valid (see renewal date on the card).

School Navegante is a transport title that allows all children who attend the 1st, 2nd and 3rd cycles of basic education in a school network of the city of Lisbon, public or private, access to the public transport network of the 18 municipalities of AML, free of charge, until they are 13 years old.

 

From the age of 13 you can keep the School Navegante card until the 9th year of schooling, which you can charge with the desired transport title, being the same equated to a card with profile 4_18, with discounts from 25%.

How to get it

First issue of the School Navegante card must be requested by parents and guardians at https://www.lisboa.pt/cidade/mobilidade/cartao-navegante-escola (soon available).

 

The cards will then be delivered to the respective School Grouping Directions to be delivered to the respective students.

Price

The first issue of the card is completely free of charge.

In case of loss, you should go to the CARRIS Shops of Arco Cego, Santo Amaro or Saldanha and request a 2nd way of the card (it will cost 5,30€).

If the card ceases to function and if this anomaly is not due to misuse of the card, you should go to the school registry and ask for it to be replaced.

Students

Primary and Secondary school students aged from 13 to 18 (inclusive) and that are not covered by the school transport service established in Article 2 of Decree-Law No. 299/84, of 5 September, with the following benefits:

 

Bracket A: Students falling under Bracket “A” of the School Social Action scheme have a 60% discount on the normal pass price.

 

Bracket B: All students not falling under the School Social Action scheme have a 25% discount on the normal pass price.

How to get it
  • Get a 4_18 Declaration of Enrolment from the school, proving the student's enrolment and stating expressly that they are not covered by the school transport scheme established by Decree-Law No. 299/84, of 5 September. This should also state if the student is a beneficiary of the School Social Action scheme or not and, if they are, the bracket they fall under;
    • The declaration issued by the educational establishment may be in a different format than the approved one, provided that it contains all the information provided for in the registration declaration published in the legislation in force;
    • The declaration of the educational establishment where the student is enrolled, can have digital signature and access to the document can be done through link/ via digital platform.

 

  • Present the identification document;

 

  • Fill in the application form available at the customer support offices of the transport companies, where applicable, and request access to the discount;


For users aged under 16, the Card Application Form must be filled in and signed by the legal representative, who must submit their own identification documents also, as well as those of the person represented, and the document proving their capacity as legal representative.


If the cardholder is aged under 16, an identification document stating the parent's names will be sufficient.

Card validity

The card is valid for maximum periods of 4 years, up to the end of the month when the student reaches the age of 19.

 

At the beginning of each school year, a new declaration from the school must be submitted to the transport operator so that the student will again be entitled to the discounts offered by the 4_18 pass.

 

For further information and the legal framework, please go to the IMT website.

Third-level students aged up to 23, inclusive, and third-level students enrolled in Medicine and Architecture courses, aged up to 24 (inclusive), with the following discounts:

 

Bracket A: Students who are beneficiaries of the Third-level School Social Action scheme, a 60% discount on the price of the pass.

 

Bracket B: All university students that are not beneficiaries of the Third-level School Social Action scheme have a 25% discount on the normal pass price.

How to get it

To get this, you must present the following documents:

  • Get an Under-23 Declaration of Enrolment from the higher education institute proving the student's enrolment and stating if they are beneficiaries of the Third-level School Social Action scheme or not;

    • The declaration issued by the educational establishment may be in a different format than the approved one, provided that it contains all the information provided for in the registration declaration published in the legislation in force;
    • The declaration of the educational establishment where the student is enrolled, can have digital signature and access to the document can be done through link/ via digital platform.

 

  • Present the identification document;

  • Fill in the application form available at the customer support offices of the transport companies, where applicable, and request access to the discount;

 

At the beginning of each school year, a new declaration from the higher education institute must be submitted to the transport operator so that the student will again be entitled to the discounts offered by the Under-23 pass.

 

For further information and the legal framework, please go to the IMT website.

For over 65s who have a valid Lisboa VIVA card with a senior citizen (or + 65) profile.

How to get it

Go to a CARRIS Shop: Santo Amaro, Arco do Cego or Saldanha and hand in your Lisboa VIVA card or the following documents:

 

  • Completed application form (the application is handed in at the operator's point of sale).

  • Citizen's Card, Passport or Residence Permit.

  • Recent, original, colour passport photo, with a plain background, head uncovered and without dark glasses – except in specific situations that have been duly substantiated.

Retirees and pensioners whose household income is less than or equal to the minimum national wage.

How to get it

Go to a CARRIS Shop (Santo Amaro, Arco do Cego or Saldanha) and present a valid Lisboa VIVA Card and the documentation below.

  • Printed form completed, obtained in a CARRIS Store or downloading here, contemplating:
    • confirmation of the composition of the household by the Parish Council of the residence;
    • Confirmation of the value of household income by the respective Tax Office (this value may also be evidenced by a copy of the IRS statement or a separate statement of the Tax Office). the annual household income must be equal to or less than the minimum monthly wage, multiplied by 14;

  • Presentation of the Citizen’s Card or Passport or Residence Permit;
  • Original and photocopy of the proof of pension or pension value, issued by the General Pension Fund or National Pension Fund.

The Social+ discount is for households proven to be low income.

 

Assessing entitlement to the Social+ pass: To find out if you're entitled to a Social + pass, go to a CARRIS Shop in Santo Amaro, Arco do Cego or Saldanha.

 

Getting your first Social+ card: request a Lisboa Viva card and hand in the documents required.

 

Renewing your Social + card: hand in your Lisboa VIVA card and the documents required.

 

Documents required
  1. 1. Correctly completed Social+ pass application form [Download] >>
  2. 2. The original and a copy of one of these documents: Citizen's Card, Identity Card, Passport or Residence Permit (etc.)
  3. 3. Copy of Tax Identification Card
  4. 4. Documents regarding Bracket A or B (where applicable)

All the documents submitted must have been issued in the 15 days prior to applying for the Social+ pass.

 

The original documents must always be presented.

 

There are two benefit brackets, a reduction of 50% (Bracket A) or a reduction of 25% (Bracket B) on the normal prices currently in force.

 

See the following table to find out which documents you need to present, according to the Bracket you fall under.

Bracket A - Specific documents

To whom it applies

Documents required

Household/Individual

Validity

Beneficiaries of the social supplement for the elderly

Declaration by the District Centre of the Social Security Office identifying the household members benefiting from this benefit

Household (benefit for the elderly and partner)

12 months

Recipients of social income

Declaration by the District Centre of the Social Security Office identifying the household members benefiting from this benefit

Household

12 months

Bracket B - Specific documents

To whom it applies

Documents required

Household/Individual

Validity

Retired persons and pensioners

in retirement of 1,2xIAS or less(Index of Social Support)

Tax returns declaration + Settlement note

or

annual tax exemption statement issued by the services and entities of the Ministry of Labor Solidarity and Social Security or General Pension Fund

Individual

12 months

People in receipt of unemployment benefit,
or unemployment benefit with
a monthly value of 1,2xIAS or less
(Index of Social Support)

Statement of the award of the allowance with reference to the value of the benefit, issued by the Services and Entities of the Ministry of Labour Solidarity and Social Security

Individual

6 months

Households with gross monthly income
per item of 1,2xIAS or less
(Social Support Index) and
the applicant’s household has several
income categories

Tax returns declaration + liquidation note

or

Statement of exemption from the income tax return of the taxable person in the household + Social Security Statement identifying the household of the claimant, certifying the status of the claimant and the value of the social benefits

Household

12 months

Calculation of the Average Monthly Income of the Household

In order to calculate the average monthly income of the household, the following categories of income are deemed relevant:

 

  • Gross value of income from work;
  • Gross value of income from pensions;
  • Gross value of social payments made by the Ministry of Labour, Solidarity and Social Security Services and Bodies;

 

All other gross income earned by the household.

 

The average monthly income per member of the household is calculated using the following formula:

 

formulaSocial+

 

The following table shows the values for 2020, with examples of different ways for determining income per household, with up to 6 dependents:

Household

Number of Taxable Persons

 

Household

Number of dependents

 

Maximum annual

yield values

Maximum monthly

yield values

1

0

7371,98€

526,57€

1

1

9214,98€

658,21€

1

2

11.057,97€

789,86€

1

3

12.900,97€

921,50€

1

4

14.743,96€

1.053,14€

1

5

16.586,96€

1.184,78€

1

6

18.429,95€

1.316,43€

2

0

14.743,96€

1.053,14€

2

1

16.586,96€

1.184,78€

2

2

18.429,95€

1.316,43€

2

3

20.272,95€

1.448,07€

2

4

22.115,94€

1.579,71€

2

5

23.958,94€

1.711,35€

2

6

25.801,93€

1.843,00€

Note:

The household is composed of taxable persons and dependents. The identification and TIN of the taxable persons and the composition of the household must be made in the IRS Model 3 Declaration.

The Family Navegante is a fixed monthly pass purchased by one of the members of the household and loaded on all the Lisboa VIVA cards for that household.

 

Geographical validity

It is valid on any route, on all regular public transport service operators in a single municipality (Family Municipal Navegante) or in all 18 municipalities in the AML (Family Metropolitan Navegante).

 

Who may request

It is valid for previously defined households with proven residence in one of the 18 municipalities in the Lisbon Metropolitan Area and consisting of 3 or more members aged over 13.

 

For access to the Family Navegante Pass, the applicant, the head of the household, and the following people are considered to be part of the same household:

a) Spouse, or unmarried partner of more than two years;

b) Direct relatives and similar (grandfather, grandmother, father, mother, father-in-law, mother-in-law, children, grandchildren…), of the head of the household, or their unmarried partner of more than two years;

c) Adopted children and guardians of the head of the household or their unmarried partner, as well as minors entrusted to them by a legal or administrative decision made by the legally competent bodies or services.

 

How to obtain

The applicant must go to the offices of one of the regular public transport service operators (for CARRIS, at Santo Amaro, Arco Cego and Saldanha) and hand in the following documents for themselves and the members of their household, according to the characteristics of each household.

 

Tax return

Household

Documentation to be submitted

If you fill tax returns

With children

AT proof of the composition of household, with address

OR

AT proof of composition of household, no address + AT tax domicile certificate for each household element

OR

AT tax domicile certificate for each household item + Tax returns cover sheet of household items

If you fill tax returns

With children and ascendants;

Only with ascendants;

With direct guardians (grandparents and grandchildren); With other guardians.

AT tax domicile certificate for each household item + Tax returns cover sheet, household items

If you don´t fill tax returns

With children

AT proof of the composition of household, with address

OR

AT proof of composition of household, no address + AT tax domicile certificate for each household element

OR

Tax Domicile Certificate for each household element + Tax Waiver Declaration + Citizen Card Copy

If you don´t fill tax returns

With children and ascendants

AT proof of the composition of the household, with address + Tax domicile certificate for each household element + Declaration of remission of delivery of the tax returns declaration + Copy of the Citizen’s Card

OR

AT proof of household composition Family, no address + Tax domicile certificate for each household element + Declaration of remission of delivery of tax returns declaration + Copy of Citizen’s Card

If you don´t fill tax returns

Only with ascendants

Tax Domicile Certificate for each household element + Tax Waiver Declaration + Citizen Card Copy

If you don´t fill tax returns

With direct guardians (grandparents and grandchildren)

Tax Domicile Certificate for each household element + Declaration of tax return waiver + Copy of Citizen Card + Certificate of Civil Registration

If you don´t fill tax returns

With other guardians

Tax Domicile Certificate for each household element + Declaration of tax returns waiver + Copy of Citizen Card + Certificate of Civil Registration

If the Tax Authority (AT) has insufficient information or no information, other means of confirming the members of the household may be required before the application is accepted.

 

Renew

The creation of the household is valid for one year. Before this deadline expires, the responsible applicant must request the renewal in order to continue to load the Family Navegante pass.
In order to renew, the elements should maintain the conditions of the aggregate that allowed their creation, proven by the delivery of all the necessary documentation.

 

Once the household has been created, just load the Lisboa VIVA cards for each member of the household each month.

 

Changes can be made to the household (add, remove or update members).

 

For further information, please go to the AML website »»