Signing up for the Family Pass

Signing up for the Family online travel pass is easy. Just follow the steps below.

  • Tax residence in the Lisbon Metropolitan Area (AML);
  • Hold a valid navegante pass;
  • Minimum household of 3 members (all must make the respective payment).
Step 1 | Fill out the form

 

Fill out the form to validate the details of the household that will sign up for/renew the Família navigator. The required documents are available here for download and completion.

Household Representative Data
Access Request
Documentation
Certificate of Tax Residence

Submit one Certificate for each member of the household.

Step 2 | Receive order information

If the application is approved, the representative of the household will receive a response at the email address provided on the form. This response will be sent by TML (Transportes Metropolitanos de Lisboa). If the application is not eligible, CARRIS will contact you by email.

Step 3 | Purchase the Family navegante

After receiving a response validating the process (indicated in Step 2), one member of the household must go to a CARRIS point of sale to purchase and load the Family navigante.

After this process, any member of the household will be able to load the pass on a monthly basis.

  1. Schedule an appointment in store >>
11/3/2025 - 28E Shortened
9/3/2025 - Funiculars and elevator on test