Invoices

Find out how to obtain your invoice, depending on where and how you made your purchase.

MBway: Fill in the tax identification number and email fields during the payment process.

Bank card: Request the invoice using this form or go to the customer area of the website.

Contactless: Request your invoice using this form or go to the customer area of the website.


Via Verde: For requests for proof of payment or invoices, please consult your customer area on the Via Verde Mobilidade app.


MBway: Fill in the tax identification number and email fields during the payment process.

CARRIS may issue a certified invoice with a tax identification number (NIF) provided that it is requested within a maximum of five working days, attaching the original tickets, at CARRIS points of sale.

 

According to Article 40(5)(a) of the VAT Code, in the provision of transport services, the obligation to issue an invoice on board is fulfilled by issuing a transport ticket.

CARRIS complies with the directives set out in Ordinance 363/2010 and subsequent ordinances, which regulate the certification of invoicing software programs. The certification of billing software guarantees the inviolability of the information produced when issuing invoices, the respective capacity for inspection and control by the Tax and Customs Authority (AT), while also allowing the name and tax identification number of customers to be included on invoices.

10/25/2025 - 730 | New Schedule
10/25/2025 - 768 | New Schedule
10/18/2025 - 709 | New Schedule (weekend)
10/18/2025 - 753 | New Schedule (weekend)
10/18/2025 - 723 | New Schedule
10/18/2025 - 725 | New Schedule
10/18/2025 - 748 | New Schedule
10/18/2025 - 751 | New Schedule
9/3/2025 - 51E | Ascensor da Glória - Out of service