Useful Contacts

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Here we provide the contacts of CARRIS' services.
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  Customer Support 

Call center
Complexo de Carnide | Estrada da Pontinha
1600-582 Lisboa
(+351) 213 500 115
Monday - Friday | 08h30 - 19h

Customer Service
Arco Cego
Avenida Duque Dvila, n 12, 1000-140 Lisboa
Customer Care: Monday - Friday | 09h - 17h 
Sales: Monday - Friday | 08h - 18h 

Campo Grande
Inside Metro station
Customer Care and Sales: Monday - Friday | 08h30 - 19h30

Marqus de Pombal
Inside Metro station
Customer Care and Sales: Monday - Friday | 08h30 - 19h30

Santo Amaro 
Rua 1 de Maio, n 93, 1300-472 Lisboa
Customer Care and Sales: Monday - Friday | 09h - 17h

Complaints
All suggestions and complaints regarding the service provided by Carris, can be made in writing using one of the following channels:
  • online form on the website
  • Email: reclamacoes@carris.pt
  • Complaints Book available at Customer Service areas and mob kiosks;
  • Letter to the Complaints Service: Alameda Antnio Srgio, n. 62 | 2795-221 Linda-a-Velha

  Corporate Contacts 

Companhia Carris de Ferro de Lisboa, E.M., S.A.

Head Office
Rua 1 de Maio, N. 103, 1300-472 Lisboa

Call Center
Monday - Friday | 08h30 - 19h
(+351)  213 500 115

Public Relations
relacoes.publicas@carris.pt

Staff Recruitment
(+351) 213 500 115
dr.drh@carris.pt 

Retired Company Staff
(+351) 213 500 115

  Lost and Found
 

Lost Objects
PSP Olivais
(+351) 218 535 403
Monday - Friday | 09h - 12h30 and 14h - 16h

Lost Season Tickets
(+351) 213 500 115

  CARRIS Depots 

Santo Amaro
Rua 1 de Maio, 101-103, 1300-472 Lisboa

Musgueira
Azinhaga da Musgueira, n 100 B, 1750-315 Lisboa

Pontinha
Estrada da Correia, n 80, 1500-210 Lisboa

Miraflores
Alameda Antnio Srgio, n 62, 2795-221 Linda-a-Velha

Cabo Ruivo
Avenida Dr. Augusto Castro, 1950-082 Lisboa

  Other Services 

CARRIS Museum
Rua 1 de Maio, 101 - 103, 1300-472 Lisboa
(+351) 213 613 087
http://museu.carris.pt
museu@carris.pt

Special Service - People with Reduced Mobility
Musgueira Depot
(+351) 213 613 141

Carristur Rentals
(+351) 213 613 193